Faq

What’s the difference between your space and a café?

Yes, we have awesome coffee, but otherwise we are quite different to your average café. For a start, it’s pretty quiet - there’s no terrible background music or noisy conversations; everything is kept very hushed and calm. Also, the wifi is speedy and easy to connect to, and we have a fast printer and a scanner available for everyone to use. Lastly, you don’t need to keep buying cakes and coffee to stay in our space – and you are welcome to bring your own lunch!

Why should I pay for a space when I could just work from home?

How much work do you really get done at home? Can you work for a sustained period of time without getting distracted by household chores, kids or the fridge? And isn’t working from home all the time just a bit lonely? At Woolf Works, we appreciate having some other people around to chat with by the coffee machine or to get an opinion on a design decision. When it’s work time, we can knuckle down and really focus on the job at hand, without distraction.

Can I take calls there?

Yes, of course – we have a policy of keeping things reasonably quiet and ask you to be respectful of that by keeping your phone voice low, or stepping outside for a longer, louder conversation.

Can I have meetings there?

Absolutely – you are welcome to meet in our coffee corner with visitors, or book the meeting rooms for a longer, private session.

What are the policies regarding men?

Men are welcome as guests, and to most of our events. However, memberships are exclusively for women.

What events are on this week?

You can see all our events listed in the events tab and our Facebook page is also a great place to see what’s going on. Follow us on Facebook!

How do I get started as a member?

Book in for a visit; come and see the space, meet us and have a chat about how things can work for you. Once you give us the green light, we’ll set you up in the system and give you things such as the wifi password and biometric door access.

How do I pay for my membership?

You will receive an invoice every month via email; this can be paid by bank transfer, PayPal, cheque or cash.

How can I find out about the other members?

We have a membership directory here as well as a private Facebook group, which you will have access to as a member.

What social events do you organize?

Once a month we host ‘Woolf Works Wednesdays’, which are really fun social nights with guest speakers and wine. These nights are open to our wider community.

For our member community, we have monthly lunches and monthly evening drinks, which are a very relaxed and casual way to get to know the other members.

What's your refund policy?

Membership payments: Woolf Works is a membership-based business and you are billed on a month to month basis. We need a minimum of 14 days notice to cancel your next due invoice and membership. We do not, however, issue refunds for a payments already processed.

Venue Hire: Both members and non-members may book and use The Den and The Main Space at Woolf Works.

The following terms apply to booking payments, cancellations and refunds:

A 50% deposit is required to reserve a space, with the remaining balance due 30 days prior or your event or date of use.

Cancellations made 30 or more days prior to your reserved date will be eligible for a refund (minus a $50 processing fee).

Cancellations made 29 days or less prior to your reserved date will not be eligible for a refund.

If space is being reserved for a date less than 30 days away, payment in full is required and no portion of space use fees will be eligible for refund upon cancellation.

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